Privacy Policy

This Privacy Policy explains how Eric B. Horn Career & Business Solutions ("we", "us", "our") collects, uses, and shares information when you visit our website or use the Profit Leak Finder™ assessment (the "Service"). By using the Service, you agree to the practices described here.

1. Information We Collect

When you use the Service, we collect the following categories of information:

• Contact information you provide, such as your first name, last name, and email address.
• Business information you optionally provide, such as business name, industry, revenue range, team size, and current challenges.
• Assessment responses, including your answers to the diagnostic questions and the score generated from them.
• Technical information automatically collected by our hosting and analytics infrastructure, such as IP address, browser type, device information, referring URL, and pages viewed.

We do not knowingly collect information from children under 16.

2. How We Use Your Information

We use the information you provide to:

• Deliver your assessment results and personalized next steps.
• Send you the results email and, where applicable, related follow-up communications about your report.
• Contact you about coaching, consulting, or advisory services you request.
• Improve the assessment, our website, and the accuracy of our recommendations.
• Comply with legal obligations and enforce our Terms of Use.

3. Marketing Emails

With your submission, you may receive occasional emails from us with business insights, new resources, or offers. Every marketing email includes an unsubscribe link. You can opt out at any time by clicking that link or by emailing us at info@ericbhorn.com. Transactional messages (such as your results email) may still be sent as needed to deliver the Service.

4. Service Providers We Share Data With

We do not sell your personal information. We share limited information with vetted service providers who help us operate the Service, including:

• Hosting and database infrastructure used to store submissions and deliver the site.
• Email delivery providers used to send your results and related communications.
• Email marketing platforms used to manage subscription lists and follow-up sequences.
• Analytics providers used to understand aggregate site usage.

These providers are only permitted to use your information to perform services on our behalf. We may also disclose information if required by law, to protect our rights, or in connection with a business transfer.

5. Cookies and Analytics

We and our providers may use cookies, local storage, and similar technologies to keep the site functioning, remember preferences, and measure usage. You can control cookies through your browser settings; disabling them may affect some site features.

6. Data Retention

We retain your assessment submissions and contact information for as long as your relationship with us is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion at any time (see Section 8).

7. Security

We use commercially reasonable administrative, technical, and physical safeguards to protect information submitted through the Service, including encryption in transit and access controls on our database. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, or to object to or restrict certain processing. To exercise any of these rights, email us at info@ericbhorn.com. We will respond within a reasonable time and as required by applicable law.

9. International Users

The Service is operated from the United States. If you access it from another country, you understand that your information will be processed in the United States, where privacy laws may differ from those in your country.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version is indicated by a revised effective date at the top of this page. Material changes will be highlighted on the site or communicated by email.

11. Contact Us

Questions about this policy or your information? Contact us at:

Eric B. Horn Career & Business Solutions
680 N. Lake Shore Drive, Suite 110-1182, Chicago, IL 60611
Email: info@ericbhorn.com